Refund & Return Policy
Last updated: June 2026
Gwalior Mart mein aapki satisfaction hamari priority hai.
Kab return/refund milega?
Ye cases mein hum full refund ya replacement dete hain:
Galat item deliver hua ho
Item expiry date se pehle kharab nikla ho
Damaged packaging mein item aaya ho
Order confirm hone ke baad item available na ho
Kab return/refund nahi milega?
Item sahi deliver hua ho aur customer ne change of mind ki wajah se return kiya ho
Perishable items (sabzi, fruit, dairy) jo sahi condition mein deliver ki gayi hon
Delivery ke 24 ghante baad complaint aaye
Return kaise karein
Delivery ke 24 ghante ke andar humein call ya WhatsApp karein
Item ki photo bhejein
Hum pickup arrange karenge ya replacement next delivery mein bhejenge
Refund kab milega?
Cash on Delivery orders:
Replacement next order mein
UPI/Online payment: 3-5 business days mein original account mein
Contact for Returns
Phone/WhatsApp: 6268869772
Email: support@gwaliormart.in